My membership is recent to allow me to make judgments.but as for the follow-upProfessional, responsive to the slightest questions
A correct service, however the refunds are still delayed even after several exchanges with the insurer. The processing of refunds should be taken into account more quickly.
Overall, the proposed service is interesting from a tariff point of view but after 1 year of use, I notice regular slowness in the processing of the reimbursement requests.
The website works correctly, but the application "Mallakoff humanis" on Iphone does not work and does not recognize my email address.
I have the CFE+Humanis package and while the CFE reimburses very quickly, Humanis is infinitely slow. 4 months on average to get a reimbursement. For large sums of money, it's complicated. Moreover, the interface for tracking reimbursements is not at all clear, so it's very complicated to track.
An excellent service since the beginning. No problem and especially an exceptional reactivity which reassures enormously.
I am satisfied with my plan with Foyer Group, it covers my needs well. It is difficult to get an answer by phone with an unpleasant person, who sends me back to the email. 7-10 days to get a response, no resolution/answer to my questions.Every time I needed help from the insurer for a claim, I always had to go through International Health, who always helped me.
Good overall experience.
The reimbursements are up to my expectations and so far I haven't had any problems with reimbursements other than the delays. The insurer is supposed to reimburse within 1 month maximum and each time it reimburses in 2 months, which is a bit long when you advance large sums.
The reimbursements are up to my expectations and for the moment I haven't had any problem with reimbursements except for the delays. The insurer is supposed to reimburse within 1 month maximum and each time it reimburses in 2 months, it's a bit long when you advance big sums.
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