Since 1992, Crystal Mobility has been a dedicated specialist in health and insurance solutions for expatriates of all nationalities and statuses : employee, entrepreneur, retired, young professional or without employment.
Crystal Mobility provides tailored and adaptable solutions to address the various challenges faced by an international clientele: financial investments, real estate, credit solutions, as well as comprehensive health and life insurance coverage. Additionally, the company provides patrimonial audits.
With offices in Paris and Montpellier, the group consists of 120 skilled professionals and collaborates with 400 partners globally.
| Launch Year | 1992 |
| CFE Approved | Yes |
| Number of Plans Compared | 14 |
| Hospital Direct Billing | Worldwide |
| Management Centers | Paris, Montpellier |
| Expat Policy Insurer | MFPrévoyance - MGEN / MGEN Vie |
| Evacuation Assistance | MGEN/VYV |
| Applicable Law | French |
Contract at the 1st euro. Enrollment up to 70 years, with a contract termination at a maximum of 75 years (not lifelong). The contract is available in Euros or US Dollars.
The coverage is customizable, offering three levels of benefits, two modules, and two reimbursement options. Reimbursements are managed by ExpaTPA and can be processed in local currencies.
Options include repatriation assistance, civil liability, death and disability coverage, and income protection (daily allowances).
| Coeff. | Score | |
| Underwriting process | 10% | 7/10 |
| Waiting periods | 5% | 2/5 |
| Timeliness of reimbursements | 20% | 17/20 |
| Claims management | 10% | 9.5/10 |
| Rate increase | 20% | 19/20 |
| Contractual and legal security | 20% | 18/20 |
| Exclusions | 10% | 9/10 |
| Contract flexibility | 5% | 3/5 |
| OVERALL SCORE | 84.5/100 |
Correct services but regular delays in processing refunds
Aline on 07/27/2022
Overall, the proposed service is interesting from a tariff point of view but after 1 year of use, I notice regular slowness in the processing of the reimbursement requests.
too early to tell
Mayliss on 10/28/2021
A correct and secure application to gather all the steps, a quick return by email in case of requests. But no real need to use the services yet nor emergency cases, so I can't totally judge on the services of the insurance. So far, it's pretty good.
Nbrun on 10/19/2021
I had a very good contact with my interlocutors, who explained and advised me with professionalism, competence and kindness so that I could subscribe to the best price contract and the most adapted to my needs.
nicolas on 06/30/2021
I did not have to test the reactivity of my insurer, fortunately! Jyhane, my advisor has good advice and I trust her. Sincerely.
excellent advice from international health and delighted with Crystal mobiiliy
Sandrine on 05/01/2021
easy to deal with, quick and smooth reimbursements, so far nothing to complain about
VERY GOOD ADVICE
VALERIE on 02/19/2021
I knew exactly what I wanted in my insurance and my budget. Patricia perfectly selected 2 or 3 choices that corresponded to my expectations and I was able to choose the insurance I wanted.I would say fast and efficient.Thanks
very good
Roxane on 02/11/2021
very functional application and fast refunds
Health insurance expatriate - niger (ne) by Kadidja on 07/12/2020
Kadidja on 12/07/2020
Good management and follow-up of my membership.
Health insurance expatriate - niger (ne) by Kadidja on 07/12/2020
Kadidja on 12/07/2020
Indispensable! on 05/11/2015
Mathilde on 11/05/2015
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