Expatriate health insurance reviews

Good insurance 2 years ago but the efficiency has decreased

The covers given by the insurer are respected. An application exists to make the claims. This makes the process easier. However, the application could be improved in terms of speed, tracking of ongoing claims and reliability. 2 years ago claims were processed in a few days. Now it can take a few weeks and I even have to restart my applications by myself in order to make sure of the refund.

Satisfied

As an expatriate in Panama, I have been insured with Henner + CFE for 1 year. The process for reimbursements is simple, I am globally satisfied. Special mention for the International Health and Crystal Mobility teams who remain available even 1 year after the subscription, always reactive. Sébastien

Satisfied with the services of Humanis International

This mutual insurance company works very well, between online health claims and reimbursements via the CFE. The reimbursement time is about 3 weeks, without any delay. However, there was a delay of 12 working days in responding to a dental claim, whereas the contractual commitment is a maximum of 5 working days. When I followed up, the Humanis agent replied in bad faith that the 5 days did not constitute a formal commitment. So I had to wait 15 days with my broken tooth... and Humanis lost a star in my rating.

way of communicating

sometimes you don't know how to reach someone more efficiently...by email, by whatsap...?

So good that we decided not to subscribe to a local mutual insurance company

Extremely satisfied with the relationship with International Santé, which was able to identify, propose and manage our needs in terms of expatriate insurance. The contract with April is a perfect match for us. The ease of use of the app, especially for reimbursements, but also the clarity of the relationship and the contract are excellent. Thank you Jihan and thank you Melanie for your immeasurable support! Thank you to April's team too!

Insured with GAN

Insured for 2 years, I am very satisfied with my insurance and my broker Jihan who is very reactive.no problem to declare so far.

CFE + GAN by Assur Travel

International Santé (Jihane IDOUAHMANE) has been listening to my needs from the beginning and has advised me very well. Franco-Swiss, I started in Morocco with Assur Travel (GAN at the 1st Euro then CFE+GAN with the Comfort formula, all managed by GAPIgestion). I am currently in Portugal with the same formula and the transfer was done without any problem. GAPIgestion is also very reactive and has always answered my questions and the reimbursements are done in less than 1 week. After 2 years I am fully satisfied with the services of CFE+GAN and the follow-up of the International Santé team (Jihane and Melanie).

opinion on the service

All my file was done by Jihan Idouhman and I am very happy. I have an excellent support from him and if I am with you it is thanks to this personalized service. it is essential for people like me who have no experience on health insurance.

Very good

I am very happy with the association The French Assurance + CFE which allows me to be very well covered.

it does the job

The website did not work to make the request for reimbursement, so it was done by e-mail, in French. I got vague answers, maximum 1 time per day, sometimes 1 per week. Never anything clear, and above all no delay or confirmation of the next step. The sending of receipts to Hong Kong is very appreciable, from China it's much cheaper than a dhl/ups to France.finally, all's well that ends well, but the experience was quite painful.for precision, I only have a hospitalization insurance and I only had to use it once.